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Services
Tech help for every room in your house
We come to you, figure out what is wrong, fix it and show you how it works. Here is what we help with most.
Computer help
Windows and Mac desktops and laptops, right at your desk.
- Slow, freezing or noisy computer
- Pop-ups, scam warnings and unwanted programs
- New computer setup, files and photos moved
- Email, passwords and backups
- Printers and scanners
Good to know
Have your passwords handy if you can. If not, we will help you sort them out.
WiFi & networks
Strong, reliable WiFi in every room you use.
- Dead spots and dropped connections
- New router or mesh WiFi setup
- Printers, TVs and smart devices connected
- A secure network and guest WiFi
- Works with your provider’s equipment
Good to know
We work with the internet service you already have. We do not sell internet plans.
TVs & electronics
Your TV, sound and streaming, working together.
- New TV and streaming device setup
- Sound bars and speakers
- One simple remote, labeled and explained
- Inputs, cables and antenna channels
- Streaming apps signed in and organized
Phones & tablets
Get comfortable with the device in your hand.
- New phone or tablet setup
- Contacts, photos and texts moved over
- Bigger text, louder ringer, simpler screen
- Video calling family
- Photo backup and sharing
Smart home setup
Helpful smart gadgets, set up and explained.
- Video doorbells and cameras
- Smart speakers and voice assistants
- Smart thermostats, plugs and lights
- Phone app setup and alerts
- Privacy settings reviewed with you
One-on-one lessons
Learn at your own pace, at your own kitchen table.
- Email, texting and photos
- Staying safe from scams online
- Online banking and patient portal basics
- Video calls and social media
- Step-by-step notes left behind
Emergency help
Call 865-219-3344Need help right away?
Emergency and after-hours service is available for an additional fee. Call 865-219-3344.Regular hours: Monday–Friday, 8 AM – 5 PM.
No surprises
Clear about cost before we start
We talk through what is going on and what it will cost before any work begins. No surprise charges.
How cost works
- You tell us what is going on, by phone or in the request form.
- We talk through the problem and what it will cost before any work begins.
- Work starts only after you say yes.
- No surprise charges.
Don’t see your problem?
Just ask.
If it has a screen, a plug or a WiFi light, there is a good chance we can help. And if we cannot, we will tell you straight and point you to someone who can.
Not sure which service you need?
Describe what is happening and we will figure it out together.